Luzia AI Privacy Policy
How Luzia AI collects, uses and protects information when you browse the site and talk with a companion.
Last updated: 18 August 2026
1. Who We Are
Luzia AI is the companion chat brand operating the website at luzia-ai.com. This policy explains what information Luzia AI handles when you browse the site or talk with a companion.
2. Scope of This Policy
This policy covers the Luzia AI website, its companion profiles and the chat experience reached from it. It does not cover independent websites you may open from links placed here.
3. Age Requirement
Luzia AI is intended solely for adults aged eighteen or older. We do not knowingly collect information from anyone under that age, and accounts identified as underage are removed.
4. Information You Give Us
This includes anything you type: your messages, the details you volunteer about yourself, nicknames, preferences and the direction you take a storyline.
5. Information Collected Automatically
Standard technical data such as browser type, device category, approximate region, referring page and timestamps is recorded so the site can be served reliably.
6. Cookies and Similar Technologies
Small files are stored in your browser to remember session state and basic preferences. You can delete or block them in your browser settings, though parts of the site may behave differently.
7. Analytics
Aggregate usage measurements help us understand which companion profiles and pages people visit. These reports describe groups of visitors, not identified individuals.
8. Why We Process Information
We use information to operate the service, keep conversations coherent, prevent abuse, comply with legal obligations and improve the experience over time.
9. Conversation Memory
Companion memory exists so a conversation can continue naturally. The details retained are those you provide within a chat, and they are used to keep that chat consistent.
10. Legal Bases
Depending on your location, processing rests on your consent, on the performance of our agreement with you, on our legitimate interest in running a safe service, or on legal obligations.
11. Sharing With Service Providers
Hosting, security, delivery and analytics providers may process data strictly on our instructions and only to the extent needed to perform their function.
12. No Sale of Personal Information
Luzia AI does not sell personal information, and we do not trade your conversations to advertisers or data brokers.
13. International Transfers
Infrastructure supporting Luzia AI may be located in different countries. Where information moves across borders, we rely on recognised safeguards for that transfer.
14. Retention Periods
Information is kept only while it serves the purpose it was collected for, or as long as a legal obligation requires. After that it is deleted or anonymised.
15. Security Measures
We apply encryption in transit, access controls and monitoring. No system is perfect, so we also limit what is collected in the first place.
16. Your Access Rights
You may ask what information relates to you and request a copy of it in a readable format.
17. Correction and Deletion
You may ask us to correct inaccurate information or to delete information we hold, subject to obligations that require us to keep certain records.
18. Objection and Restriction
Where the law allows, you may object to certain processing or ask that it be restricted while a question is being resolved.
19. Withdrawing Consent
Where processing relies on consent, you can withdraw it at any time. Withdrawal does not affect processing that already took place lawfully.
20. Do Not Track Signals
Browser Do Not Track headers are not standardised across the industry. Luzia AI does not respond to them, and we describe our practices in this document instead.
21. Third-Party Links
Pages on Luzia AI may lead to external services with their own policies. Once you leave this site, the receiving operator governs what happens to your information.
22. Children's Content Policy
No content on Luzia AI depicts minors. Every companion is an adult fictional character, and any attempt to steer a chat otherwise is blocked.
23. Automated Decision-Making
Luzia AI does not use your information to make legally significant decisions about you automatically.
24. Marketing Communications
If you ever opt into updates from Luzia AI, every message will contain a clear way to stop receiving them.
25. Data Breach Procedure
If an incident affects personal information, we will investigate promptly and inform affected users and regulators where the law requires it.
26. Complaints
If you believe your information has been mishandled, you may raise it with us directly and, where applicable, with your national data protection authority.
27. Jurisdiction Specific Rights
Residents of certain regions hold additional statutory rights, including portability and non-discrimination for exercising them. We honour those rights where they apply.
28. Changes to This Policy
When this policy changes, the revised version appears on this page with a new update date. Material changes will be highlighted on the site.
29. Contact
Questions about privacy at Luzia AI can be sent through the contact route published on this website, and we aim to reply within a reasonable period.
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